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Overview of Zodiac Casino and Its History

Zodiac Casino has been operating as an online casino since 2001 and is licensed by the Kahnawake Gaming Commission. Powered by Microgaming software, Zodiac Casino offers over 550 casino games including slots, blackjack, roulette, video poker, and progressive jackpots.

As one of the longest-running and reputable online casinos, Zodiac Casino has upheld a solid reputation for fair play, prompt payouts, and quality customer service. Their 24/7 live chat and email support are available to assist players with any questions or concerns. Zodiac Casino is also certified by eCOGRA, an independent auditor of online casino fairness and responsible operator conduct.

Zodiac Casino offers a generous welcome bonus for new players, currently matching your initial deposit by 100% up to $100. The bonus comes with a reasonable wagering requirement of 50x the bonus amount. While the selection of games is somewhat smaller than newer casinos, the variety and quality are consistent thanks to Microgaming’s regular releases of new slot titles and other games.

Some potential downsides to consider are that Zodiac Casino only offers games from a single software provider, Microgaming, and is not available to players in several countries due to licensing restrictions. However, for players in accepted regions, Zodiac Casino remains a reputable and trusted online casino with nearly 20 years of experience providing a high-quality gaming experience. Overall, if you’re looking for an established casino with a solid reputation, Zodiac Casino deserves your consideration. 

Welcome Bonuses and Promotions Offered

New players at Zodiac Casino are welcomed with an exceptional offer. Upon creating an account, you're entitled to a unique welcome bonus, effectively a 2000% match, capped at $20. This means by depositing just $1, you can claim the bonus. It's almost like receiving a no deposit bonus, offering a minimal initial deposit to explore and enjoy the casino.

This welcome promotion grants you 80 opportunities to try your luck on the Mega Money Wheel game. The bonus is applied as a $20 credit, equivalent to 80 spins, each valued at $0.25, aimed at chasing the jackpot for a mere $1 initial deposit.  

Furthermore, your second deposit, if it's $10 or more, qualifies for a 100% match, up to a maximum of $100. It's important to note that both the initial and second deposit bonuses come with a 200x wagering requirement. Additionally, your next three deposits are eligible for a 50% match bonus each, with a more lenient 30x wagering requirement. This comprehensive bonus structure is designed to extend your gaming experience and increase your chances of winning."

Zodiac Casino also runs other promotions for existing players including:
- Reload bonuses: Receive bonus funds when you make additional deposits to your account. The reload bonus percentage and maximum amount will vary.
- Loyalty program: As you play real money games, you'll earn loyalty points which can be redeemed for bonus credits and free spins. The more you play, the more rewards you'll receive.
- Prize giveaways: Zodiac Casino frequently runs social media contests and promotions where you can win bonus funds, free spins, gadgets, and more.
- Special offers: Check your email and the Zodiac Casino promotions page regularly for one-time special offers like limited-time free spins, bonuses, and more.

While the wagering requirements for the welcome bonus and other promotions may be on the high side, the sheer number of bonuses and rewards available for players makes Zodiac Casino an attractive option if you're looking to maximize your bankroll and playing time. The bonuses do provide lots of extra value, as long as you understand the terms and conditions fully before accepting any offer.

Software, Games and Licenses at Zodiac Casino 

When evaluating an online casino, the software, games, and licenses are extremely important factors to consider. ### Software and Games

Zodiac Casino utilizes software from Microgaming, one of the most reputable casino software providers. With over 20 years of experience, Microgaming is known for high quality games with stunning graphics and sound. At Zodiac Casino, you have access to over 550 casino games, including slots, roulette, blackjack, video poker, and progressive jackpots.

- Slots: Zodiac Casino offers over 330 slots, including 3-reel classics, 5-reel video slots, and progressive jackpots. Popular titles include Thunderstruck II, Avalon, and Mega Moolah.
- Table Games: Choose from over 40 table games like European Roulette, Atlantic City Blackjack, and Baccarat.
- Video Poker: Play single-hand, multi-hand, or level-up video poker. Options include Aces and Eights, Jacks or Better, and Deuces Wild. 

Licenses and Security

Zodiac Casino holds licenses from the Kahnawake Gaming Commission and Malta Gaming Authority, two of the strictest licensing jurisdictions. These licenses prove Zodiac Casino adheres to high standards for fair gaming, responsible gambling, and player protection.

Your personal and financial information is encrypted using 128-bit SSL technology. An independent auditor regularly reviews Zodiac Casino’s software and games to ensure fair play and random outcomes. With 24/7 customer support and a dedication to responsible gambling, you can feel confident playing at Zodiac Casino.

Overall, with reputable software, a huge selection of games, and proper licenses and security in place, Zodiac Casino is a trustworthy online casino that provides an enjoyable experience for players. While no online casino is perfect, Zodiac Casino does well in the areas that matter most to players. 

Customer Support and Fair Play Standards

The customer support and fair play standards at Zodiac Casino are generally good. As an eCOGRA certified online casino, Zodiac Casino meets high independent standards for fair and responsible gaming. The Random Number Generator used for the games is certified to generate random and fair outcomes.

The casino also prioritizes responsible gaming, offering players tools to control their gambling such as deposit limits, wagering limits, loss limits, session time alerts, and self-exclusion. Players can request a "cooling off" period if needed. Zodiac Casino's policies prohibit underage gambling and they conduct age verification checks.

For customer support, Zodiac Casino offers 24/7 assistance via live chat, email and toll-free phone. Response times are usually prompt, and the support agents are knowledgeable, courteous and able to address most questions. The FAQ section on the website also provides helpful information on software, games, banking and promotions. 

Complaints and Disputes

While most players report positive experiences with Zodiac Casino's support and fair play, some complaints have been noted regarding lengthy verification processes, lack of transparency with certain terms and conditions, and difficulties receiving winnings. As with any online casino, players should exercise caution. It is advisable to start with small deposits and bets until you feel fully comfortable with the casino's practices. Carefully check all bonus terms and conditions before accepting a promotion.

In summary, Zodiac Casino demonstrates reasonably high standards for customer support, responsible gaming and fair play. However, as with any gambling website, players should gamble responsibly and remain aware of the risks. By taking normal precautions, the majority of customers can enjoy playing at Zodiac Casino with confidence in the casino's integrity and support services.

Pros and Cons of Playing at Zodiac Casino

Pros of Playing at Zodiac Casino

Zodiac Casino holds several advantages for players. As one of the longest-running online casinos, Zodiac Casino has provided a reputable and trusted gaming experience since 2001. With licenses from the Kahnawake Gaming Commission and the Malta Gaming Authority, players can feel confident their funds and personal information will be secure.

The casino offers a wide range of casino games powered by Microgaming, a leading software provider in the industry. Players have access to hundreds of slot games, table games, video poker, and more. Zodiac Casino frequently adds new games to keep the gaming options fresh and exciting. The casino is also mobile-friendly, allowing players to enjoy their favorite games on the go. 

Zodiac Casino is known for its generous welcome bonus. New players can receive up to $480 in deposit matches. The bonus comes with fair terms and conditions, making it accessible for recreational and serious players alike. Ongoing promotions and a loyalty program provide additional value for regular players.

Customer support is available 24 hours a day, 7 days a week via live chat, email, and telephone. The support team is helpful, knowledgeable, and able to assist players in a timely manner.

Cons of Playing at Zodiac Casino 

While Zodiac Casino has many advantages, there are a couple of potential downsides to consider. The casino only accepts a limited number of payment methods, which may inconvenience some players. Additionally, the casino does not currently offer a sportsbook or live dealer games, though they do have live casino options.

The casino’s website has an outdated design that could use a refresh. The site can seem cluttered at times, making it difficult to navigate. An updated, cleaner design would provide an improved user experience.

Some players report delays in receiving withdrawals, though the casino does specify up to 48 hours for eWallet payments and up to 5 business days for credit/debit cards. Faster processing times for payouts would be ideal. However, Zodiac Casino does have a solid overall reputation for providing fair games and paying out player winnings. 

Conclusion.

In conclusion, Zodiac Casino appears to be a reputable and trustworthy online casino that has been operating since 2001. With licenses from Kahnawake Gaming Commission and UK Gambling Commission, you can feel confident playing at Zodiac Casino. While the game selection could use some improvement with the addition of live dealer options, the Microgaming software provides an enjoyable experience overall with many popular slots and table games. The generous welcome bonus and ongoing promotions are certainly appealing. However, the wagering requirements are on the high side. If you're looking for a stable, long-standing casino and don't mind the limited game types, Zodiac Casino can be a great choice. But if game variety and lower wagering requirements are priorities, you may want to consider other options.